Refund Policy – Non-Refundable Purchases
Thank you for choosing Arts Film Academy for your educational needs. We are committed to providing you with high-quality courses and services. Please take a moment to review our refund policy for non-refundable purchases.
1. Scope of Non-Refundable Purchases
Certain purchases made on the Website are considered non-refundable. These include, but are not limited to:
- Digital downloads, such as eBooks, software, templates, and other downloadable materials.
- Customized services, consultations, or personalized course content.
- Courses that have been accessed, partially completed, or fully completed by the user.
- Any purchase explicitly marked as non-refundable during the “Add to Cart” and checkout process.
2. Refund Eligibility
If your purchase falls under the non-refundable category, you are not eligible for a refund. This policy is in place to maintain fairness and consistency in our transactions.
3. Exceptions
In exceptional cases where a technical issue on our end prevents you from accessing the purchased content, we will make every effort to resolve the issue promptly. If we are unable to provide you with access to the content within a reasonable timeframe, we may offer an alternative solution.
We recommend that you contact us before making the payment to clarify any doubts or questions you may have.
4. Course Completion
We encourage you to thoroughly review course details before making a purchase to ensure that it aligns with your learning objectives. Once you have started or completed a course, you will not be eligible for a refund, even if the purchase is non-refundable.
5. Disputed Charges
If you believe that a charge was made in error or without authorization, please contact our customer support team immediately. We will investigate the matter and take appropriate action as needed.
6. Contact Us
If you have any questions or concerns regarding our refund policy for non-refundable purchases, please don’t hesitate to contact our customer support team at Customer Support or chat with us through our website.
7. Changes to Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.
By making a purchase on this Website, you acknowledge and agree to abide by the terms of this refund policy, including its non-refundable provisions.
Thank you for your understanding and support.
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Arts Film Academy by “VRZ”
Last updated: Date 14-Nov-2024
